Frequently Asked Questions

All our candles are hand-made in South Cornwall. Our local ceramics are hand-thrown and our limited edition pots come from Cornish artisans who we love to support.

Yes. We use natural soy wax, with 100% natural essential oils and sustainable fragrance oils. We would love to tell you more about the science and dispel any myths about soy, soot, and anything else candle related. Every product is cruelty free, vegan, phthalate and paraben free.

All our candles are made with 100% natural wax. We use a mixture of essential oils and paraben free, phthalate-free fragrances to create unique scents. It has always been important for us to create non-toxic candles that smell delicious and are safe to use in any home.

The safety information will be on your candle when it arrives in the post but to familiarise yourself with our etiquette useful facts or drop us a line and we will reply!

Absolutely. We refill your own pots, they don’t have to be ours!

Our Florence Super collaboration can be refilled in any scent that you would like!

As our porcelain pots are all made by hand (not a mould in site) they currently cannot be refilled.

No. This poses a fire risk, don’t do this - treat yourself to a new candle from us!

Our large porcelain candle should burn for 50 hours. Be sure to follow our candle etiquette guide to get the best from your candle.

We are currently only shipping to the UK and Ireland.

Please read our delivery & returns information here.

We aim to dispatch all products within 5 working days. It will be handmade for you.

Please read our delivery & returns information here.